How to Close, Delete or Deactivate your Branch Account Easily

Closing, deleting, or deactivating your Branch account can be a tricky process, but it doesn't have to be. With this blog post, you will find out exactly how to do it, without any hassle. We will go over the steps to take in order to close, delete, or deactivate your Branch account, as well as provide helpful tips and advice to make sure the process is as smooth as possible. By the end of this blog post, you'll be ready to make your decision with confidence.

Why You Might Want to Close your Branch account  

If you find yourself contemplating whether to close, delete, or deactivate your Branch account, you're not alone. There are several reasons why you might want to take this step, and understanding them can help you make an informed decision. Here are some common reasons why users choose to close their Branch accounts:

  1. Privacy concerns: Some users may have privacy concerns and want to limit their online presence. Closing your Branch account can help protect your personal information and ensure that it is not accessible to others.
  2. Inactivity: If you no longer use the Branch platform or have found alternative financial services, closing your account can save you from unnecessary fees or potential security risks.
  3. Financial management: Closing your Branch account can also be a strategic move for better financial management. Consolidating your accounts or streamlining your banking options may simplify your finances and make it easier to track your spending.
  4. Customer service issues: Unresolved customer service issues or dissatisfaction with the platform's features may lead some users to close their accounts.

Now that you have a better understanding of why you might want to close your Branch account, let's move on to the process of closing, deleting, or deactivating it.

How to Close, Delete or Deactivate Your Branch Account Easily 

Closing, deleting, or deactivating your Branch account doesn't have to be a daunting task. In fact, it can be quite simple if you follow these steps:

  1. Login to your Branch account: Start by logging into your Branch account using your username and password. If you forgot your login details, you can use the password reset option to regain access.
  2. Navigate to the settings page: Once you're logged in, locate the settings page. This can usually be found in the top right corner of the screen, represented by a gear or profile icon.
  3. Select the account closure option: On the settings page, look for an option that allows you to close, delete, or deactivate your account. This may be labeled as "Close Account," "Delete Account," or something similar. Click on this option to proceed.
  4. Follow the prompts: Depending on the platform, you may be asked to confirm your decision or provide additional information before proceeding with the closure. Make sure to carefully read and follow any instructions provided.
  5. Confirm the closure: Once you have completed all the necessary steps, you will usually be asked to confirm your decision to close, delete, or deactivate your account. Double-check that you have selected the correct option before proceeding.
  6. Wait for confirmation: After confirming your account closure, you may receive a confirmation email or notification stating that your request is being processed. It may take some time for the closure to be finalized, so be patient.

By following these simple steps, you can easily close, delete, or deactivate your Branch account without any hassle. Remember to review any associated terms or policies before making your decision, and ensure that you have resolved any pending transactions or issues. With these tips, you'll be well on your way to successfully closing your Branch account.

Read Also: Instant Loan in Nigeria - Which App Gives Loan Immediately in Nigeria


How do I delete my Branch loan account?

You can't typically delete your Branch loan account manually. It closes automatically after you've repaid all outstanding loans and have no active borrowing history with Branch.

 How do I disable Branch account?

You can't manually disable your Branch account. It becomes inactive when all loans are repaid, and you have no outstanding obligations with Branch.

 How do I recover my Branch account?

If your Branch account is inactive or locked, you may contact Branch customer support for assistance in recovering it.

Why did my Branch account close?

Your Branch account may have closed if you repaid all outstanding loans, have no active borrowing history, or if Branch identified any violation of their terms and conditions.

Can you close an account at a branch?

You typically cannot close a Branch account in a physical branch, as Branch primarily operates as a mobile lending platform. Account closure or deactivation is typically done through the app or by contacting their customer support.


In closing, closing, deleting, or deactivating your Branch account doesn't have to be a complicated or stressful process. By following the steps outlined in this blog post, you can easily take control of your financial management and protect your privacy if needed.

We hope this blog post has provided you with the guidance and confidence you need to take the next steps in closing your Branch account. Remember, it's your financial journey, and you have the power to make choices that align with your needs and priorities. Good luck!

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