How to Unfreeze your Venmo Account, Tips to Avoid Being Frozen

Venmo is a convenient way to send and receive money online, but occasionally users may find their accounts frozen. When this happens, it can be difficult to get back into your account. In this blog post, we will provide tips on how to unfreeze your Venmo account and what to do to avoid being frozen in the first place. We'll also discuss how to keep your account secure so you can have peace of mind when using Venmo.

Why Venmo Accounts Get Frozen 

Venmo accounts can get frozen for a variety of reasons. Here are some common reasons why this may happen:

  • Suspicious activity: If Venmo detects any suspicious activity on your account, such as multiple transactions to unknown users or an unusually large transfer, they may freeze your account to investigate further.
  • Violation of terms of service: Venmo has strict policies regarding prohibited transactions, such as buying or selling illegal goods, gambling, or participating in fraudulent activities. If you are found to be violating these terms, your account may be frozen.
  • Verification issues: Venmo may freeze your account if they are unable to verify your identity or if the information provided does not match the records.
  • Reports from other users: If other users report suspicious or fraudulent activity related to your account, Venmo may freeze it temporarily while they conduct an investigation.
  • Breach of security: If Venmo suspects that your account has been compromised or accessed by unauthorized individuals, they may freeze it to protect your funds.

It's important to note that these are just some of the common reasons why Venmo accounts may get frozen. To avoid such situations, it's crucial to adhere to Venmo's policies and maintain the security of your account.

Read Also: How To Deactivate, Close or Delete Fidelity Bank Mobile app and Internet banking Account

How to Unfreeze your Venmo Account  

If your Venmo account has been frozen, don't panic. There are steps you can take to unfreeze it and regain access to your funds. Here's what you can do:

  1. Contact Venmo support: The first step is to reach out to Venmo's customer support team. They can provide you with specific instructions on how to unfreeze your account. Be prepared to provide any necessary documentation or verification to prove your identity.
  2. Update your account information: Sometimes, Venmo freezes accounts due to verification issues. Make sure all the information on your account is accurate and up to date. This includes your name, address, and phone number.
  3. Review your recent transactions: Check your transaction history for any suspicious or unauthorized activity. If you find anything out of the ordinary, report it to Venmo immediately. This can help speed up the process of unfreezing your account.
  4. Secure your account: Take steps to enhance the security of your Venmo account. Change your password to a strong, unique one and enable two-factor authentication for added protection.
  5. Follow Venmo's policies: Make sure you understand and abide by Venmo's terms of service. Avoid engaging in prohibited activities or transactions to minimize the risk of having your account frozen in the future.

By following these steps, you can increase your chances of successfully unfreezing your Venmo account and prevent similar issues from occurring in the future. Remember, it's always better to be proactive in keeping your account secure and compliant with Venmo's policies.

Tips to Avoid Being Frozen 

To avoid having your Venmo account frozen, there are a few key tips you should follow. Here's what you need to do:

  1.  Keep your account information up to date: Make sure your name, address, and phone number are accurate and current. This will help Venmo verify your identity and prevent any potential freezing of your account due to verification issues.
  2. Be cautious of suspicious activity: Avoid engaging in any suspicious transactions or activities that could raise red flags. This includes sending or receiving money from unknown users or participating in prohibited transactions. By following Venmo's policies and terms of service, you can reduce the risk of your account being frozen.
  3. Protect your account with strong security measures: Set a strong and unique password for your Venmo account. Enable two-factor authentication for an extra layer of security. Regularly monitor your account for any unusual activity and report it immediately.
  4. Educate yourself on Venmo's policies: Take the time to familiarize yourself with Venmo's terms of service. Understanding what transactions are prohibited and adhering to the rules will help you avoid any violations that could result in your account being frozen.

By following these tips, you can minimize the chances of having your Venmo account frozen. It's important to stay proactive and vigilant in keeping your account secure and compliant with Venmo's policies.


How can I unfreeze my Venmo account?

To unfreeze your Venmo account, you need to contact Venmo customer support. You can do this through the Venmo app, the Venmo website, or by calling Venmo at 1-855-812-4430.

When you contact Venmo customer support, be prepared to provide them with your name, account information, and the reason why your account was frozen. Venmo customer support will review your case and let you know what you need to do to unfreeze your account.

How do I withdraw money from a frozen account?

You cannot withdraw money from a frozen Venmo account. Once your account is unfrozen, you will be able to withdraw your money.

Can I make a new Venmo account if my account is frozen?

Yes, you can make a new Venmo account if your account is frozen. However, Venmo may flag your new account if they suspect that you are trying to avoid paying back a debt or violating Venmo's terms of service.

How many days does it take to unfreeze a Venmo account?

The amount of time it takes to unfreeze a Venmo account depends on the reason why your account was frozen. If your account was frozen due to a failed payment, you can unfreeze your account by paying back the debt. If your account was frozen for violating Venmo's terms of service, Venmo may need to review your case before they can unfreeze your account. This process can take several days.

What is the limit for a new Venmo account?

The limit for a new Venmo account is $3,000 per week. You can increase your limit by verifying your identity and linking a bank account to your Venmo account.


In conclusion, dealing with a frozen Venmo account can be frustrating, but there are steps you can take to unfreeze it and prevent it from happening again. First and foremost, it's important to contact Venmo's customer support team and follow their instructions to resolve the issue.

Remember, keeping your account information up to date, being cautious of suspicious activity, and educating yourself on Venmo's policies are key to avoiding freezing in the future. By following these tips, you can have peace of mind when using Venmo and ensure the security of your account.

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