FCMB Customer Care WhatsApp Number, Phone Number, Email Address and Office Address

First City Monument Bank (FCMB) is a leading commercial bank in Nigeria with a wide network of branches across the country. The bank offers a variety of banking products and services to its customers, including savings accounts, current accounts, loans, mortgages, and investment products.

FCMB also offers a number of customer care channels, including a 24/7 call center, a WhatsApp number, and an email address. This allows customers to get in touch with the bank for assistance at any time of day or night.

In this article, we will provide you with the FCMB customer care contact information, including the WhatsApp number, phone number, email address, and office address. We will also discuss how to use these channels to get in touch with the bank.

Fcmb Customer Care Whatsapp Number

The designated WhatsApp number for First City Monument Bank (FCMB) Customer Care is 07003290000.

With a commitment to providing top-notch customer service, FCMB has established this dedicated WhatsApp helpline as a convenient and efficient means for customers to seek assistance, raise inquiries, and receive support with their banking needs. The 07003290000 WhatsApp number serves as a direct line of communication to FCMB's customer care team, where experienced representatives are ready to address a wide range of inquiries and provide prompt resolutions.

By utilizing this WhatsApp helpline, FCMB customers can enjoy a user-friendly and personalized banking experience, engaging in real-time conversations with knowledgeable support staff. Whether you require information on account-related matters, product details, or have general banking inquiries, the FCMB Customer Care team is readily available to cater to your needs with utmost professionalism.

Fcmb Customer Care Phone Number

The FCMB Customer Care phone number is 01-2798800.

This contact number serves as a direct line of communication to FCMB's dedicated customer care team, where experienced representatives are available to assist with a wide range of banking inquiries and provide support with various account-related matters, product information, and general banking services.

Whether you need assistance with transactions, account balances, or have any other banking-related questions, FCMB's customer care professionals are equipped to provide prompt and reliable solutions. By calling 01-2798800, customers can expect a personalized and attentive approach to address their specific needs, ensuring a seamless and satisfactory banking experience.

Fcmb Customer Care Email Address 

The FCMB Customer Care email address is [email protected].

Customers can use this email address to reach out to FCMB's customer care team for assistance, inquiries, feedback, or any other banking-related concerns. Sending an email to [email protected] allows for a detailed and structured mode of communication, making it ideal for non-urgent matters or when a written record of correspondence is preferred.

FCMB's customer care representatives are dedicated to providing timely and informative responses to emails received at this address, ensuring that customers receive the necessary support and guidance for their banking needs.

Read Also: How to Sell or Convert Airtime to Cash on Palmpay Recharge 2Cash.

Fcmb Customer Care Office Address 

The head office address for First City Monument Bank (FCMB) is:

FCMB Head Office Primrose Tower, 

17A Tinubu Street, Marina, 

Lagos, Nigeria.

With the above address, you can easily reach out to FCMB. 


How can I chat with FCMB customer care on WhatsApp? 

To chat with FCMB customer care on WhatsApp, you can use their dedicated WhatsApp helpline at the number 07003290000. Simply add this number to your WhatsApp contacts and initiate a chat. FCMB's customer care team is available on WhatsApp to assist with various inquiries and provide support for your banking needs.

What is the customer care number and email address for FCMB? 

The customer care number for FCMB is 01-2798800. You can call this number to speak with their customer care representatives and seek assistance with your banking inquiries. The customer care email address for FCMB is [email protected]. You can use this email address to communicate with their customer care team and address non-urgent inquiries or provide feedback.

How do I send an FCMB message in Gmail? 

To send an FCMB message in Gmail, you can use the email address [email protected] as the recipient address. Compose your message in Gmail, and enter the FCMB customer care email address in the "To" field. Type your message, and once you are satisfied, click the "Send" button to deliver your message to FCMB's customer care team.

How do I contact FCMB customer service? 

You can contact FCMB customer service through various channels:

  • Call their customer care number at 01-2798800 to speak directly with a customer care representative.
  • Send an email to [email protected] to communicate via email.
  • Use their dedicated WhatsApp helpline at 07003290000 for a chat-based communication experience.

How do I report a transaction on FCMB? 

To report a transaction issue on FCMB, you can contact their customer service through the following channels:

  • Call their customer care number at 01-2798800 and inform them about the transaction concern.
  • Send an email to [email protected], explaining the transaction issue in detail.
  • Use their WhatsApp helpline at 07003290000 to chat with a customer care representative and report the transaction problem.

When reporting a transaction, make sure to provide relevant transaction details and any supporting documents to assist FCMB's customer care team in resolving the issue promptly and effectively.


In conclusion, First City Monument Bank (FCMB) showcases a strong commitment to providing unparalleled customer care services through various accessible and convenient channels. The integration of a dedicated WhatsApp helpline, phone number, email address, and office address demonstrates FCMB's dedication to meeting customers' diverse needs and fostering an exceptional banking experience.

With the WhatsApp number 07003290000, customers can initiate real-time chats with FCMB's customer care representatives, receiving prompt and personalized assistance at their fingertips. The customer care phone number, 01-2798800, offers a direct line of communication for customers seeking immediate support and resolutions to their inquiries.

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